ECC

ELIXIR Competence Center

To provide an optimal support capability for our clients, Rasterpunkt has created an ELIXIR Competence Center


  • Installation, configuration and implementation of ELIXIR products individually adapted to your computer architecture
  • Customer requirements, issues and bug reports are analysed, proven and solved as quickly as possible
  • With software, or programming errors, our direct connection to the ELIXIR development team helps us to get help
  • Competent contact with short response times to meet individual customer needs through a new ticketing system
  • Every customer may download the latest patches via FTP access to a Rasterpunkt server
  • A regular newsletter with the latest information, tips and tricks is sent out by e-mail
  • Events: basic and advanced training courses and an annual ELIXIR user meeting